Employee Assistance Program

An Employee Assistance program is a workplace sponsored program that provides free, confidential, voluntary assistance to employees and their immediate family members with personal or work related issues.

Employee Service

• Short-term, solution-focused counseling model to address personal or workplace issues.
• Assessment & Referral to benefit providers and/or community resources
• In-person and telephonic sessions for employees and immediate family members.
• Emergency Response Toll-Free Line 365 days a year 24 hours a day
• Convenient office locations

Employer Services

• Designated Account Manager
• Management Consultations & Organizational Coaching
• Wellness Seminars/Customized Trainings
• Customized Utilization Reports
• On-site availability for Health Fair
• CISD services in response to traumatic events
• Program Promotion & Training
• Employee Orientations
• Supervisor Training
• Posters, Brochures & EAP Briefs

Worklife Services

• Child Care Resources & Referral
• Elder Care Resources & Referral
• Legal Consultation 
• Financial Consultation

Managed Behavioral Health Care (Optional)

• Gatekeeper to company's mental health & chemical dependency benefits
• Extensive provider network throughout Illinois
• Pre-certification/authorization
• Concurrent Review
• Utilization Review